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BugVision

Privacy Policy

Last updated: December 26, 2025

1. Introduction

Welcome to BugVision ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share your information when you use our bug reporting software and website (bugvision.dev).

2. Information We Collect

We collect information to provide better services to our users. This includes:

  • Account Information: When you register, we collect your email address via our authentication provider.
  • Bug Report Data (Critical): When a user submits a bug report via the BugVision widget, we capture:
    • A screenshot of the current visible screen.
    • Technical console logs (JavaScript errors, warnings).
    • Browser metadata (User Agent, OS, Screen resolution).
  • Usage Data: Information about how you use our dashboard and integrations.

3. How We Use Your Information

  • To provide and maintain our Service.
  • To generate AI-powered summaries of bug reports (using OpenAI).
  • To sync tasks to your connected tools (Trello, Slack) upon your request.
  • To communicate with you regarding updates or support.

4. Third-Party Service Providers

We use trusted third-party providers to operate our service:

  • Supabase: For database hosting and authentication.
  • OpenAI: For processing screenshots and text to generate bug summaries.
  • Resend: For sending transactional emails.
  • Vercel: For website hosting.
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Privacy Note: Trello's standard authorization screen requests broad permissions (Write Access). BugVision strictly uses this only to create bug reports on the specific board you select. We do not edit your settings, manage your workspaces, or delete your data.

5. Data Security

We use industry-standard security measures (SSL encryption) to protect your data. However, no method of transmission over the Internet is 100% secure. Screenshots are stored in secured private buckets with limited access.

6. Your Rights

You have the right to access, update, or delete your personal information. You can delete your account and all associated projects directly from the dashboard settings.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
support@bugvision.dev